On a side note, more props to CDPR for releasing CBP2077 on the EGS without exclusivity, which adds another storefront of choice for players. While DS may someday bow down to the negativity, it's probably safe to say that this will probably be the norm going forward. It seems that Deep Silver, the team behind Shenmue 3 and Epic are going with the strategy of "any PR is good PR, regardless of how negative it might be". While there no concrete word yet on whether backers may still get a Steam key after the exclusivity deal expires (probably unlikely), the refusal to refund is not going to go down well at all and will generate much more bad PR. However, with Shenmue, it seems to be the opposite. The developers of Phoenix Point, especially Julian Gollop, have promised that as soon as the exclusivity is over, backers will be given a key of their choosing (Steam or GoG) and that they were all too willing to accept refund requests if backers wish to do so. The response where mostly identical to the one shared by backers of Shenmue 3, but there is one critical difference. However, this does go back to the time where Phoenix Point was suddenly announced as an Epic Games Store exclusive for 12 months after a period where backers were given the option of a Steam or GoG key. I also have made it quite clear on the potential benefits and fallbacks of going in on Epic Exclusivity, so that won't be discussed much. I've made my stance on the EGS and their strategy to gain relevance quite clear at this point, so I won't go further into those. Unfortunately, it seems that such requests are turned down by Deep Silver and Ys Team. While the developers have stated that part of the reason for the exclusivity have to do with development along with the use of the Unreal Engine (keep in mind that the fee to use the Unreal Engine commercially is waived when a game is sold on EGS), that doesn't seem to be a content enough reason with many backers, who (understandably) requested for a refund. New comments are flooding in at a decent clip too, so to say backers are upset is definitely an understatement. The comments section on that Kickstarter update is filled with people demanding a refund, with many pointing out that they specifically selected the once-promised Steam version when they backed the game. We’d have you guess what kind of reaction that announcement is getting, but you don’t need to. Deep Silver and Suzuki’s studio, Ys Net, announced the exclusivity deal in a Kickstarter update today, saying that Epic was the “the best distribution platform option” when they were “looking for the most enjoyable experience on PC.” Unfortunately, the release of this trailer has been tainted for a lot of folks by the announcement that the PC version of Shenmue 3 will be exclusive to the Epic Games Store. However, players who picked the option to have a Steam key on PC weren't pleased with the sudden news. This followed a Kickstarter campaign where the game raised over $6 million on Kickstarter, totalling out to around $7.1m when counting other platforms, making it highly successful. Shenmue 3, a long-awaited sequel to the last 2 Shenmue games (which were regarded as commercial failures despite their critical acclaim due to the massive cost of development which couldn't realistically be covered by sales) was recently announced as part of a lineup of new exclusives that would come to the Epic Games Store, whilst some others, like Cyberpunk 2077 would come to the Epic Store albeit not as an exclusive. And publisher Deep Silver (whom you may recognize from the Metro Exodus exclusivity kerfuffle) seems all too wiling to let some teeth ghash in exchange for revenue guarantees and potential revenue compensation. It seems that Tim Sweeney is really gunning for it when he mentioned earlier this year that the company would not turn down requests for exclusivity even if relevant titles are previously advertised to be or sold on a competing platform.
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